Mailtangy core product is ready to use and it does not require any services. However, the advance module like Cognitive Auto Reply, Rule Based Allocation and Criteria Based Duplicate Case Merging may require some training and consulting which we offer at very competitive fix time, fix price basis and should be able to configure the complex use cases within 1 - 4 weeks. Please contact us for quote.

Normal

One or More Single Stage Rule Engine (1-8 Rule Engines).

1. Data Extraction from SF may be one Excel as input.

2. Data Massaging for Rule Engine.

3. Consolidating Final Result.

4. Output Templates

5. Output can be given as .xls or mail with .xls attachment.



Business Scope

1. Upto 2-8 requirement meetings.

2. Document Understanding, Configuration, Testing, Demonstration and Go Live Support.

3. 2 people × 5 days i.e. 10 man days.



We Need

1. Dedicated team from the customer will be essential.

2. Review needs to be done on daily basis.

3. Any Changes required will need Extra Charges.

Complex

One or More Double Stage Rule Engine (8-16 Rule Engines).

1. Data Extraction from SF may be one Excel as input.

2. Data Massaging for Rule Engine.

3. Consolidating Final Result.

4. Output Templates

5. Output can be given as .xls or mail with .xls attachment.



Business Scope

1. Upto 2-8 requirement meetings.

2. Document Understanding, Configuration, Testing, Demonstration and Go Live Support.

3. 2 people × 2 weeks i.e. 20 man days.



We Need

1. Dedicated team from the customer will be essential.

2. Review needs to be done on daily basis.

3. Any Changes required will need Extra Charges.

Extreme Complex

One or More Triple Stage Rule Engine (16-24 Rule Engines).

1. Data Extraction from SF may be one Excel as input.

2. Data Massaging for Rule Engine.

3. Consolidating Final Result.

4. Output Templates

5. Output can be given as .xls or mail with .xls attachment.



Business Scope

1. Upto 2-8 requirement meetings.

2. Document Understanding, Configuration, Testing, Demonstration and Go Live Support.

3. 2 people × 4 weeks i.e. 40 man days.



We Need

1. Dedicated team from the customer will be essential.

2. Review needs to be done on daily basis.

3. Any Changes required will need Extra Charges.