Chuck the manual and tedious process of taking emails from mail box to CRM. Get Smart! Mailtangy logs all your emails to the CRM instantly, giving you the power of working either in your mailbox or your CRM. Never worry about loosing those customer emails, just plug in to Mailtangy!
Leads are the heart of your business, and their emails are of course, very important. But do you ever miss out on an email send by the lead? Imagine if you could have an email assistant sitting in your mailbox, reading all the lead emails and logging them in the CRM for you! Mail tangy does just that...
Through intelligent text analysis, MailTangy understands and reply to the email instantly using the templates created by you.
Priortise when you want to read those long emails.Just read the two line summary and decide.
Assign to incoming cases to specific agents so that the right people work on the right cases and also prioritize your support team’s workload by creating lists from which specific agents can jump in to solve certain types of cases.
Get seamless integration between your mail box and the Salesforce CRM. These plug-ins will integerate your mail box with Salesforce CRM and provide you the facility to work with your own choice, whether you want to work in Salesforce CRM or mailbox.
Get the verified contact details of the lead/customer before spending time in contacting irrelevant contact information (Full contact). This will reduce the lead/customer contact time, effort and the money spent for the customer satisfaction and lead generation.
Automation your sales workflows to close more deals and build stronger relationships.
MailTangy's Artificial intelligence powered revolutionary CRM Smart add-on BOT can increase your sales and service productivity by more than 50%.
It is able to intelligently process content and auto-respond to emails within 10-15 seconds. Not just that, it will give you the complete context by providing a two-line summary, a customer sentiment and the past email and ticket history within mailbox as well as CRM! Moreover, it bridges the gap between your mailbox and CRM by creating leads and tickets as soon as the emails hit your mailbox.
You can manually assign tickets to your agents from a consolidated view, or use our auto assignment feature that assigns tickets to agents by taking into consideration multiple parameters such as customer interaction history, availability of the agent, and various others.
It is based on the state-of-the-art semantic technology, which ensures that the understanding of mail contents is based on the domain-specific knowledge of the industry, be it: Real Estate, Pharma, Banking, Insurance, or any other one.
Mail tangy, a host of more than 30 innovative features, is the one-stop solution to revolutionise your Sales and Customer Service sentiment!
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